Delivery Info

*Delivery times are quoted in business days and are estimates only. During sale periods, please allow additional time to receive your order. Shipping times are provided by our couriers and can vary depending on shipping location and other external factors.

 

PROVINCE SPEND COST DELIVERY TIME TYPE OF SERVICE
BANGKOK ANY WEIGHT FREE 7-21 DAYS* CARRIERS
REST OF THAILAND ANY WEIGHT 10 BATH PER KILOMETRE 7-21 DAYS* CARRIERS

EDITING ORDERS & ADDRESSES

We make every effort to amend shipping information on orders that have not been processed, however please check your billing and shipping information carefully before you place your order as our dispatch team processes orders quickly.

INTERNATIONAL TAXES & DUTIES

Please note that some international shipments can be subject to customs or import duties once they reach their destination. In these circumstances the responsibility falls on you to pay the charges to release the goods from the shipment. Unfortunately we’re unable to estimate what these charges will be, so we recommend you contact your local customs office to find out the exact regulation.

Please note, if you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order

CUSTOMS HOLDS

Estimated delivery times do not include customs delays or holds. In the unlikely event that you have not received your parcel within a delivery time estimated above and you have not been contacted regarding your delivery by one of our shipping couriers, please get in touch with us and we will investigate your delivery on your behalf.

RETURNS, EXCHANGE AND REFUND

Please see our policy in Return Policy page.

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